7.2 Reporting Error

  1. How do I report possible error or bug discovered ?
    If you do not know the error but you suspect there might be one, then please follow the procedures :

    • Click on the Help menu

    • Click on View Log menu item. See Figure 7.1

    • Click on Send Log. See Figure 7.2

    If you just want to report an error/bug, please follow this instead:

    • Click on the Help menu

    • Click on the Report Program Bug(s) menu item (see Figure 7.1), which will bring you to our website with a web form

    \includegraphics[width=0.5\textwidth ,bb=0 0 190 203]{viewlog.png}
    Figure 7.1: Reporting error to us. Make sure you have an Internet connection.
    \includegraphics[width=1\textwidth ,bb=0 0 400 355]{sendlog.png}
    Figure 7.2: Clicking Send Log will send us any information or error listed in the panel to us.